Football FAQs

Student activities fee-paying students can go to this website and follow the directions to get a ticket:

https://www.wvugame.com/students

All student activities fee-paying graduate and professional students will be eligible to request student tickets online. 

Student activities fee-paying students will need their valid student ticket and their valid WVU Student ID. A visual check of the student ID will be done to ensure the name on the ticket is the same as the name on the ID. Tickets will then be scanned by a hand-held scanner. Students will not be admitted without BOTH their valid student ticket and their valid WVU student ID. No other form of photo ID will be accepted. 

Students must enter on East side of the stadium. 

The first 2,200 students in line will receive wristbands as they enter the student gates. They will receive wristbands that ensure they can enter and re-enter their sections, should they leave to use facilities or purchase refreshments. Any students who enter after the initial 2,200 will not receive wristbands, but should be ready to present their tickets and/or IDs when entering and re-entering their sections. This system is in place to prevent overcrowding of sections. 

All student seating sections are general admission seating. This enables students to sit with friends and select their preferred seat locations within their designated sections. 

Yes; however, any Maniac tickets not requested during the initial request period will be released to the general student body during the on-demand period. Maniacs who plan to attend a game should be sure to request their tickets during the initial request period in order to ensure that they will be awarded a ticket. 

Students may purchase one (1) guest ticket each IF tickets remain available during the on-demand period. The number of guest tickets available will be 500 or less. Student guest tickets costs vary depending on the game. Student guest tickets are non-refundable and may only be purchased online. 

At the start of the season, eligible students will receive 20% of their loyalty points from last season. Students will also receive loyalty points for seniority at the start of the season, as follows:

• Seniors/Grads: 5
• Juniors: 3
• Sophomores: 2
• Freshmen: 1

Loyalty Points are earned through attendance at home games, which is tracked via handheld scanners at the student entrance gate of Milan Puskar Stadium. While a student’s total number of Loyalty Points can never fall below zero (0), attendance is the only way in which to earn points.

• One (1) Loyalty Point is earned for attending a game for which Loyalty Distribution occurs.
• One (1) Loyalty Point is earned for attending a game for which Loyalty Distribution does not occur.
• Loyalty Points are sport-specific (meaning points earned for attending football games do not count towards points earned for attending basketball games, etc., if this system is eventually put in place for sports other than football). Twenty percent (20%) of Loyalty Points are retained from one academic year to the next on a sport-specific basis.

Loyalty Points are used to assist in student ticket distribution ONLY WHEN STUDENT DEMAND FOR TICKETS EXCEEDS THE AMOUNT OF TICKETS AVAILABLE.

Yes. Students who attend games as official members of the WVU Marching Band, football team, cheerleading squad, etc., will be granted Loyalty Points for those games. These students should contact their advisor who will in turn provide the Mountaineer Ticket Office with a list of names in order to activate their loyalty points. 

Due to safety issues related to overcrowding, the number of tickets issued must be limited to the number of seats available. Historically, the number of students claiming tickets has almost always been less than the number of seats available.

For these Loyalty Distribution games, each student has entries in a lottery equal to the number of loyalty points earned by attending previous games. For example: 

Student A has 24 out of a possible 24 Loyalty Points = 25 entries

Student B has 10 out of a possible 24 Loyalty Points = 11 entries

Student C has 0 out of a possible 24 Loyalty Points = 1 entry

Students improve their opportunity to obtain tickets to Loyalty Distribution games by attending other games throughout the football season.

No student is guaranteed a ticket to a game because all students who pay the student activities fee (eligible students) should have an opportunity to obtain a ticket to every game.

Students can return tickets online, but must do so no later than kick-off on game day to avoid losing Loyalty Points.

Yes.

Students who reserve a ticket and later decide not to attend the game for any reason will lose Loyalty Points if they don’t cancel their ticket online prior to kick-off on game day.

Two (2) Loyalty Points are deducted if a student reserves a ticket but (a) does not attend the game and (b) fails to return a ticket online prior to kick-off on game day.

Students who have paid the student activities fee, the Mountaineer Maniacs Ultimate Membership fee, and who are members in good standing with the Mountaineer Maniacs are eligible to select a Maniacs ticket. Membership in the Ultimate Maniacs is limited to 4,000 students.

Student ticket accounts can be accessed by logging in at wvugame.com/students. The student will then need to go into their “My Tickets” section of their account and download their ticket to their mobile wallet. Instructions on how to download your ticket to your mobile wallet can be found at wvusports.com/studentticketinfo. All students are reminded to download their ticket to their mobile wallet prior to game day to avoid possible connectivity issues on game day. Student tickets will utilize NFC technology and will not have a barcode; therefore screenshots of mobile tickets will not be valid.

A student may see their earned Loyalty Point total by logging into their account. Students have five (5) working days after attending each home game to verify they received the appropriate Loyalty Points number based on attendance. Appeals should be made to the Mountaineer Ticket Office within the five day limit. After five days, the number of Loyalty Points becomes permanent in their record. 

Student tickets give the owner the right to view the event described from their assigned section. Student ticket holders cannot enter the playing field, locker rooms or any other areas restricted to authorized personnel, and cannot interfere with others enjoyment of the event. Those who violate these terms will be ejected and could face further sanctions. Student ticket holders assume all risk of personal injury and loss or damage to personal property.

Students who violate provisions of the student ticket distribution policy will be referred to the Office of Student Rights and Responsibilities and, when necessary, to the University Police Department. Violations that result in referrals include, but are not limited to:

• The sale or attempted sale of student tickets. 
• The duplication, replication, or alteration of student tickets. 
• The presentation of a false, duplicated, replicated, or altered WVU Student ID, or the WVU Student ID of another student, at the student entry gate or elsewhere in Milan Puskar Stadium. 
• Gaining or attempting to gain unauthorized access to the online student ticket distribution system or the personal account of another student. 
• Violations of stadium rules.

The online system offers many advantages, including:

• 24-hour convenience of accessing tickets on the Internet 
• The ability to request and be awarded tickets 
• Purchasing guest tickets (when available) online 
• Quick hand-held scanning of tickets at the student entrance gate of Milan Puskar Stadium 
• Ability to reward the biggest fans when the lottery system is activated 

Students may send e-mails to wvugame@mail.wvu.edu